Qualia’s 2026 survey reveals the scale of the threat and how firms are strengthening prevention, recovery and employee preparedness

Freddie Mac data puts 67% of origination cost in personnel, even after years of digital mortgage spend

Q1 2026 origination costs averaged $11,898 while lenders earned $727, or 16 bps, in pre-tax production profit

Combined platform cites 180,000 agents in 120 countries and territories, including 100,000 in the U.S. and Canada.