Mortgage’s AI crisis is coming. The industry isn’t ready to talk about it.

A borrower in forbearance gets the wrong information about their reinstatement options. It came from an automated servicing communication, routed through a system nobody fully owns and nobody fully monitors. By the time someone catches it, hundreds of borrowers have received the same message. Some a
Read MoreMario Alvarez Jr. brings $1B+ track record to eXp Commercial

eXp Commercial announced that Mario Alvarez Jr. has joined the firm. Alvarez brings more than 20 years of experience in commercial real estate and more than $1 billion in career gross transaction volume, according to the company. He is based in southern California and is active across the Inland Emp
Read MoreRocket beats earnings guidance with strongest quarterly profit in four years

Rocket Companies reported its most profitable quarter in four years as artificial intelligence initiatives, a larger servicing portfolio and recent acquisitions helped the Detroit-based firm grow market share despite a choppy mortgage backdrop. The Detroit-based company reported net revenue of $2.94
Read MoreThomas James Homes’ new CEO details the firm’s go-forward plan

California-based Thomas James Homes (TJH) announced last week that Steve Schlageter has stepped up as the company’s new CEO, after joining the firm as COO in 2024. The builder, known as the largest single-lot, infill homebuilder in the nation, was founded in 2006 in Southern California. Since then,
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